Q: Where do you ship from?
A: We ship all orders from Jacksonville, Florida.

Q: Do you ship internationally?
A: Currently, we only ship within the U.S.

Q: How should I care for my Khala Belt textiles?
A: Machine wash on gentle cycle with cold water. Air dry or tumble dry low.

Q: What if my item is damaged or incorrect?
A: Please contact us within 3 days of receiving the item. We’ll make it right.

Q: Can I cancel or change my order?
A: Orders can be modified within 12 hours of purchase. Contact support immediately.